FAQs
COACHING FAQs
WHATS YOUR TRAINING STYLE?
We believe no single type of fitness training delivers everything your body needs. U–Wish Fit uses a mixture of strength training, aerobic, calisthenic, weightlifting, balance and stability to suite your needs based on individualized assessments.
WHAT TO EXPECT DURING TRAINING?
You will cycle through several exercises targeting the desired muscle groups with minimal rest between.
WHAT ARE THE BENEFITS OF TRAINING?
Taxes your cardiorespiratory system, muscular strength and endurance.
PAYMENT POLICY?
At this time all fees are nonrefundable and nontransferable. Due at time of booking.
CANCELLATION POLICY?
Life happens and we are understandable to unforeseen circumstances, reschedules are rendered at our discretion.
HOW SHOULD I PREPARE FOR MY SESSION(S)?
Come rested. Eat a sustaining meal protein and carbs are good pre workout choices. Wear comfortable clothing and shoes. Bring water, a towel, fitness gloves are recommended. Do come with a positive attitude.
HOW DO I BOOK?
Book via the coaching page on our website or by emailing uwishfit@gmail.com. We will contact you within 24 hours of purchase to schedule your sessions.
HOW CAN I CONTACT YOU?
Email questions and concerns to uwishfit@gmail.com.
RESULTS DISCLAIMER
Each individual’s health, fitness, and nutrition success depends on his or her background, dedication, desire, and motivation. As with any health-related program or service, your results may vary, and will be based on many variables, including but not limited to, your individual capacity, life experience, unique health and genetic profile, starting point, expertise, and level of commitment. We make no guarantees concerning the level of success you may experience, and you accept the risk that results will differ for each individual.
FITNESS AND NUTRTITION DISCLAIMER
Always consult your physician or healthcare provider before beginning any nutrition or exercise program. If you choose to use this information without prior consent of your physician, you are agreeing to accept full responsibility for your decisions and agreeing to hold harmless U - Wish Fit LLC, its agents, employees, contractors and any affiliated companies from any liability with respect to injury or illness to you or your property arising out of or connected with your use of the information contained within this program, other programs, our email newsletter or our website.
The materials and content contained in this program, other programs, our email newsletter and our website are for general health information only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. Users of this program, other programs, our email newsletter and our website should not rely exclusively on information provided in this program, other programs, our email newsletter, and our website for their own health needs. All specific medical questions should be presented to your own health care provider and you should seek medical advice before starting any type of nutrition or weight loss or workout program.
U - Wish Fit LLC reserves the right to update or change information contained in this program, other programs, our email newsletter, and our website at any time. U - Wish Fit LLC are not responsible for information appearing at hyperlinks.
Exercise is not without its risks and this or any other exercise program many result in injury. As with any exercise program, if at any point during your workout you begin to feel faint, dizzy or have physical discomfort, you should stop immediately and consult a medical professional. You should rely on your own review, inquiry and assessment as to the accuracy of any information made available within this program or via this web site.
SHOP FAQs
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 2-4 business days of the order being placed. The e-mail will contain shipment details and your tracking number. To track the order, click on the tracking number provided in the email 24 hours after you receive the tracking number for an update.
Note: Some orders may take up to 4 business days to process. Please note, Saturday, Sunday or holidays are not included in business days. Due to Covid-19, we are experiencing a slight delay in order processing. Orders may be subject to a delay and require an additional 2 business days to process.
We work hard to ensure all orders are delivered within a timely manner. Please keep in mind, the delivery dates are only estimated provided by USPS. On rare occurrences, packages may arrive outside of the estimated time frame shown.
WHAT IS YOUR RETURN POLICY?
All sales are final. We do not accept returns or exchanges for any reason. U-Wish Fit reserves the right to refuse all unauthorized returns. By placing the order, you agree to our return policy and terms and conditions. Please email uwishfit@gmail.com for any other questions or concerns.
DOES ANYONE ELSE SEE THE INFORMATION I PROVIDE TO U-WISH FIT?
We respect your privacy. The information you provide will not be given to any third party.
HOW DO I CHECK ON OR CONTACT SOMEONE ABOUT AN ORDER I HAVE PLACED?
For questions regarding the status of your order, or any other questions, please email us at uwishfit@gmail.com.
WHAT IF MY ORDER IS INCORRECT OR IS MISSING AN ITEM?
While we try our best to process your order as quickly as possible, sometimes human errors can occur in fulfilling an order. Other times, the merchandise may be damaged during the shipping process. In these situations, we want to do everything we can to fix the error as quickly as possible. You must provide a photo of the damaged item along with the order number. If we made an error in the fulfillment of your order (e.g. you received an item you did not order), follow the instructions below.
If you receive an item that is damaged, please contact customer service immediately by sending an email to: uwishfit@gmail.com
AFTER MY ORDER IS SUBMITTED, CAN I MAKE CHANGES TO IT OR CANCEL IT?
We know that you want your order quickly. We work efficiently to process your order as soon as it is placed, due to this we are unable to edit, apply discounts, or cancel an order.
DO YOU HAVE A SIZE GUIDE?
Yes, however every item we carry has a bit of a different fit. You can find most accurate sizing when choosing your size for each product.
I HAVE TWO COUPON CODES; CAN I COMBINE THEM?
Coupon codes and/or promotions cannot be combined or applied to the same order.
ADDITIONAL INFORMATION REGARDING ORDERS
We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order. Our customer service department may email you at the email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. To avoid delays, please be sure your name, billing and shipping address matches the card you are using. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs, you will be credited in full for the cancelled order(s) and your order will not be shipped. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity. Prices and products are subject to change at any time.